Verified Google Reviews
Five-star reviews from the buyers I have represented and the agents and industry partners I work alongside, across Brisbane and Southeast Queensland. Every review below is verified on Google.
From buyers
"I had an absolutely amazing experience working with Leesa. Her knowledge, patience, honesty and professionalism were second to none. Nothing was too much trouble, including me changing directions a few times. Leesa embraced that and helped me work out exactly what I wanted and why. I would not have been able to secure the amazing property that I have now purchased without her, and she made a process that was a little daunting for me, simple and easy. I highly recommend working with Leesa."
"I've used a number of buyers agents before, but Leesa stands out for her professionalism and stellar client service. I was very impressed with the level of detail in her research to refine our requirements and proactiveness in reaching out on potential properties and her advice on the market and honest views on the property valuation and condition. This was especially important given we were purchasing interstate. Highly recommended and hope to be a client again in the future."
"We've had the pleasure of working with Leesa from Universal Buyers Agent and can't recommend her highly enough. Leesa is extremely professional and works tirelessly to achieve the best possible outcomes for her clients. Her knowledge of the property market is exceptional, and she takes the stress and guesswork out of finding a quality property while ensuring you don't overpay. If you're looking to save time and avoid unnecessary stress, Leesa is an excellent choice, you won't be disappointed."
"We engaged Universal Buyers Agents to find us a property as interstate purchasers. Weren't really sure what to expect as we were new to the process and we were the kind of people that see every new listing that pops up online. However Leesa managed to bring us an off-market property for consideration which suited most of our needs and we managed to secure it through a private negotiation between buying and selling agents. It was a property that we probably wouldn't have been able to secure on our own if it was taken to the open market. I'm happy that we got an outcome on an off-market property, which took approximately two months from engagement to purchase."
"We recently worked with Leesa on a property in Ormeau. Leesa was fabulous to deal with, responsive, easy to reach, just lovely to work with. Like all buyers agents clients we found the whole process stress free and smooth from start to finish. Highly recommend Leesa and the whole team at Universal."
"We had a great experience with Leesa and the Universal Team while purchasing an investment property. Leesa listened to what we wanted and secured a great investment for us. Highly recommend the Universal Buyers Agent team!"
"Leesa did a great job ensuring we secured the property we wanted at a great price, being interstate we couldn't have done it without her."
"Leesa was fantastic to work with, she took the time to get to know what we were looking for, found us a great place and made the whole process seamless. Thanks again Leesa!"
"Leesa and her team from UBA was really great. I bought my first home and they really helped eliminate a lot of stress with the process. I managed to lock in a place just before the rise at a pretty reasonable price as well."
"Highly recommended. We found that our journey buying our home wasn't at all easy, then we came across Leesa who wasn't only genuine but believed in what she does. Thank you Leesa for your hard work and diligence along the way."
"Leesa's care and attention meant a lot to me. I felt so supported through the process. Thank you so much."
"Leesa is always a pleasure to work with. Efficient and diligent and ready to help where needed. Nothing is too much trouble. A true professional."
"Leesa is very professional and experienced. One of the best buyers agents in Brisbane."
From agents and industry partners
"Leesa Hackett truly listens to her clients and understands their brief. Within just 10 minutes of listing a property, she called me to say she already had the buyer. Although her clients had been searching in Paddington, Leesa instinctively knew this charming renovated Queenslander in Bardon was the perfect fit, elevated, leafy, private, and surrounded by parkland. Initially hesitant to consider Bardon, the buyers attended the open home at Leesa's encouragement and immediately declared how right she was. From that moment, she worked tirelessly on their behalf, conducting meticulous due diligence, asking the right questions, and expertly negotiating to secure the home. Leesa is transparent, highly professional, and an excellent communicator. More than anything, she genuinely listens and goes above and beyond to match her clients with their ideal property. In 17 years in the industry, I have worked with many buyers' agents, and Leesa Hackett stands out as the consummate professional. If I were buying, there is no question she is the one I would want in my corner."
"Working with Leesa Hackett from Universal Buyers Agents has been an absolute game-changer for my business. Leesa is the kind of professional you rarely come across. Genuine, deeply knowledgeable, and relentlessly committed to getting the best outcome for her clients. Her industry connections are second to none, and her ability to navigate the market with confidence and clarity made the entire process seamless and stress-free. Leesa took the time to understand exactly what my clients needed and went above and beyond at every stage. If you want a buyer's agent who truly has your back and delivers exceptional results, Leesa is the one you want in your corner. Highly recommended."
"I recently had the pleasure of working with Leesa as the buyer's agent on a recent property transaction in Ormeau, and it was a good experience from start to finish. As an agent on the other side of the transaction, I really appreciated her clear communication, transparency, and collaborative approach. It's always a pleasure working alongside like-minded professionals who genuinely care about achieving the best outcome for their clients, and Leesa certainly does that. I would happily work with her again and highly recommend her to anyone looking for a dedicated and trustworthy buyer's agent."
"I had the pleasure of working with Leesa Hackett as the buyer's agent while I was the selling agent. Leesa is professional, knowledgeable, and highly responsive. She communicates clearly and makes the whole process smooth and stress-free for everyone involved. It's obvious she genuinely cares about her clients and works hard to achieve the best outcomes. Highly recommend working with her!"
"I referred a client to Leesa Hackett at Universal Buyers Agents for an investment property, and the experience was outstanding. Leesa is professional, knowledgeable, and genuinely puts her clients first. She guided my client through the whole process, from finding the right property to negotiating the best outcome, making what can be stressful completely seamless. I trust Leesa completely and wouldn't hesitate to recommend her to anyone looking for an investment property."
"We have the pleasure of working with Leesa from Universal through our building and pest inspection business, and consistently find her professional, organised and easy to work with. Leesa always follows up on our findings so her clients fully understand the property they're purchasing, and it's clear that she prioritises her clients. We're always happy to work alongside her and wouldn't hesitate to recommend her services."
"Leesa had outstanding communication skills, calm under pressure, and provided her client with strong, strategic advice throughout negotiations. With multiple competitive offers on the table, she secured an exceptional result for her client."
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